Free is good, but has limitations ➡ Frustrated Google Users Seek To Give Tech Giant A Taste Of Its Own Medicine http://t.co/XeTglaqy
October 22, 2012
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Frustrated Google Users Seek To Give Tech Giant A Taste Of Its Own Medicine - Forbes
VideoGoogle Plus becomes ground zero for complaints about Google's lousy customer service In 2009, a music video posted to YouTube complaining about United Airlines' customer service became an anthem of customer empowerment. For many companies, "United Breaks Guitars," served as a wake-up call about the perils of ignoring unhappy customers [...]